Privacy Policy

Last updated: June 2025

1. Introduction

The Gift Empire Pte Ltd ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or place an order with us, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

2. Data We Collect

We may collect the following personal data:

• Name, company name, job title
• Email address, phone number, mailing address
• Order details, product enquiries, and correspondence
• Browser and device information (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders and enquiries
• Communicate with you regarding your orders and quotes
• Send marketing and promotional communications (where you have consented)
• Improve our website, products, and services
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share it with trusted third parties who assist in our business operations (such as logistics providers, payment processors, and IT service providers), subject to strict confidentiality obligations. We may also disclose data where required by law.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Customer order records are typically retained for 7 years in accordance with Singapore tax and accounting requirements.

7. Your Rights

Under the PDPA, you have the right to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at sales@giftempire.com.sg.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at:
sales@giftempire.com.sg
The Gift Empire Pte Ltd, 32 Kallang Pudding Road #06-03, Singapore 349313